Zoom in the face-to-face classroom and its effects on the class performance of college students

Abstract

This study explored how Zoom, a popular videoconferencing and online collaboration tool, may influence college students’ class participation and learning in the traditional (face-to-face) classroom. Specifically, the study examined and tested the effects of using two main functions of Zoom, chat and quizzes, for in-person class participation on the overall class performance of students. The data from 240 undergraduate students participating in a face-to-face course of international business during the past three years provided evidence showing that the use of Zoom chat and quizzes was positively related to the students’ overall class performance. The pedagogical and research implications from this research are discussed.